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[Print-friendly version] I am an external student and I can’t access the internet by using  the student number and password on my offer letter Contact the IT Helpdesk on 07 3138 4000. See also I have accepted my offer into a postgraduate research degree and I cannot enrol in units on-line I want to use my private email address rather than the student email address I can’t access the internet by using the student number and password on my offer letter I am an external student and I don’t have a student card My enrolment status is inactive.  I am a research student not doing any coursework units so I don’t need to be enrolled in any units I forgot to enrol for this semester and the online enrolment is now closed